Today I was able to watch two great live presentations from social media week 2012:

• Moves Like Jagger: Customer Service Evolved- from Social Media Week San Francisco
• Applying Big Data Analytics to Social Media Data – from Social Media Week New York Business and Innovation

At the end of this week, I will do a recap of all the tricks and tools I learned from the different speakers and panels.

If you are interested, you can watch all the presentations, panels, and events from all over the world live online. You can even tweet in your questions, and they will answer them while you watch. I recommend watching the Applying Big Data Analytics to Social Media Data panel discussion, some really impressive social media analytics tools were discussed. All of the past event videos, which were originally live streamed, are available at the bottom of each event page (ex: at the bottom of the SMW NY Business and Innovation page).

Click following LiveStream link to watch presentations for Social Media Week live from New York, Hamburg, London, Miami, San Francisco, Washington D.C., Paris, Singapore, Toronto, and Toyko. LiveStream

Also, check out the Social media Week Real Time Inforgraphic. It is very cool! Real time info on the top trending topics, check-ins, hashtags, handles, tweets, and events. Below is a screen shot of the global Social Media Week Real Time Infographic.

Use the following link to check out the: Social Media Week 2012 Real Time Infographic